Resolution too low
Curves and holes become faceted – and this will be visible on the finished part.
Resolution too high
The file becomes large (tens of MB), yet the technology still cannot reproduce details finer than ~0.1 mm. The configurator displays such models simplified (the original is not changed), and an engineer checks the topology.
Tip
If you have a CAD model, upload STEP: it is exact and does not depend on export resolution.